Africa Sea of Knowledge for Bridging Gaps (ASK4BG) –
Where Knowledge Transforms Public Health and Policy.
ASK4BG offers a platform tailored to foster access to broad range of
expertise and knowledge for future public health leaders, research
scholars and policy makers.
Frequently Ask Questions
Who can use this platform (students, instructors, administrators)?
The platform is designed for students, educators, administrators, and institutional managers.
Is the LMS available on mobile devices?
Yes, the LMS is fully responsive and accessible via web browsers on smartphones and tablets. A mobile app version is also available on android and IOS enabled smart devices.
Is the platform free or subscription-based?
The platform will offer a flexible pricing model including free basic access and subscription tiers for advanced features.
Does the platform support multilingual content?
Yes, the platform supports multiple languages (English and French) for both content and interface. Additional languages can be added based on demand.
How do I create an account?
Users can sign up using their email address.
Can I access multiple courses with one account?
Yes, you can enrol in and access multiple courses from a single account.
How do I enrol in a course?
You can enrol via the course catalogue by clicking “Enroll” on any open course or using a course access code.
How do I create a new course?
After logging in as an instructor, click on “Create Course,” then follow the step-by-step setup wizard.
Can I access course materials offline?
Offline access will be available through the mobile app, allowing users to download materials for later use.
Will I get a certificate after completing a course?
Yes, certificates of completion or achievement are awarded automatically when you meet all course requirements.
What are the minimum system requirements to use the LMS?
Any modern web browser (Chrome, Firefox, Safari, Edge) and a stable internet connection are sufficient. For live sessions, a webcam and microphone may be needed.
How secure is the data on the LMS?
Security is a top priority. We use industry-standard encryption protocols, secure authentication, and regular security audits.
Is there a support team or helpdesk I can contact?
Yes, our support team is available 24/7 via email, chat, and phone. Support hours and contact details are listed on the platform.
Does the LMS integrate with tools like Zoom, Google Meet, or MS Teams?
Yes, integrations with popular video conferencing tools are supported for seamless live classes.
